Privacy Policy

Last updated: 15th June 2025

At Luggage & Landmarks, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our travel services.

1. Who We Are

Luggage & Landmarks is an independent travel advisor based in the United Kingdom. If you have any questions about this policy, you can contact us at:

Email: office@luggageandlandmarks.uk
Phone: 07517 208 422

2. What Data We Collect

We may collect and process the following personal data:

  • Contact information: Name, email address, phone number

  • Travel preferences and details: Destinations, dates, budget, accommodation preferences

  • Payment information: If required for bookings (processed securely via third-party providers)

  • Technical data: IP address, browser type, and usage data via cookies

3. How We Use Your Data

We use your data to:

  • Respond to your enquiries

  • Plan and book travel services on your behalf

  • Send booking confirmations, updates, or travel-related communications

  • Improve our website and services

  • Comply with legal and regulatory obligations

4. Sharing Your Data

We only share your personal data when necessary to provide our services, such as with:

  • Travel providers (e.g., airlines, hotels, tour operators)

  • Payment processors

  • Service providers who help operate the website or manage communications

We never sell your data.

5. Your Rights

Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Request the deletion of your data (in certain circumstances)

  • Object to or restrict our processing of your data

  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, contact us at [Your Email Address].

6. Data Retention

We retain your personal data only as long as necessary to provide our services and meet legal obligations. When no longer needed, your data will be securely deleted.

7. Cookies

Our website may use cookies to enhance user experience and analyse site traffic. You can control cookies through your browser settings. For more information, see our [Cookie Policy].

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date.

By using our website or services, you agree to the terms of this Privacy Policy.